Jon Bon’s Money

I win! IT’S ALL OVER, JonBon Wins!!

So if you’re an avid reader, you would know of my troubles with my Chase Credit card.  But you’re not an avid readers of JonBons Money, because I am pretty sure I have none.

My troubles can be found here:

Chase is Bush League

Chase is Bush League Part Duex

Now to summarize: I opened a Chase credit card for one year of 0% interest so I could buy an engagement ring for my soon to be wife. This craziness all started with me trying to make an online bill payment and getting my bank account number wrong as I was typing it in. Yes that was clearly my fault, but I felt it was unreasonable to charge $39 for making a simple type-o on Chase’s own website.

There has been extensive contact between Chase and myself, and frankly I am not even sure how many, how often, or even what was said. But it went something like this.

Email, Email, Email, Phone Call, Email, Phone Call, Dispute Letter, Better Business Bureau, Letter, Phone Call

As of today I saw this on my online account.

Trans Date  Post Date   Type          Description                                             Amount

06/22/2009 10/15/2009 Refund   RETURNED CHECK FEE REVERS(Other)  $-39.00

Needless to say I probably spent many hours of my time over 4 months trying to get this charge reversed, this is time that probably could have been spent more productively doing other things.

To me it was not about the money, or the time. I felt like I had been wronged by Chase, and I was not willing to sit around and let that be.

I have a feeling the complaint with the Better Business Bureau had the required weight to make this matter fall in my favor. So I am actually happy with Chase now, although we will see if I decide to keep the card open after I pay off the ring. I at least went from “Definitely closing” To “Maybe keeping”

Anyways, Thanks BBB!!!

Cheers…..