If you can a company to really cancel a service, credit card, or subscription they will give you WHATEVER YOU WANT to stay.
I recently tried to cancel my Sirius satellite radio. After you get used to the stations you realize that much like regular radio stations they play the same 100 songs over and over. So I had enough, and did not want to pay for it anymore.
Cancellation attempt #1:
Internet, no go of course. You can add services out the ying yang, but cant subtract them……. Odd
Cancellation Attempt #2
Phone, I spoke to a really nice woman from Canada, we talked she was probably close to my age group and was pretty cool about it. I told her I did not really like it all that much, and it was not really worth it too me. I car pool half the times anyways…… She offered to give me a home set up system to stay. Ok ill stay I love free stuff in the mail. Its like 100 bucks retail I can always sell it on eBay or Craigslist.
Cancellation Attempt #3
Phone, I go the home stereo its cool, but I only used it for 30 seconds after I set it up. I have millions of songs on my Ipod, Pandora rocks for at home listening, and there is always regular cds and radio. Here is the abbreviated version of our conversation.
JonBon: Cancel it.
Customer Service: Free car kit?
JB: Got it, Cancel it.
CS: Free installation of your existing car kit?
JB: Already installed, Cancel it.
CS: Free Month?
JB: Cancel it.
CS: More variety with XM after the merger?
JB: See above comments
CS: Anything we can do to keep you?
JB: No Cancel it
Success!!!!
Moral of the story, if you are going to discontinue your business with a company, you can pretty much set your own price and terms. This is true with credit cards, banks, and anyone who charges you on monthly basis. I would love to pay less for my cable, but I enjoy it too much to give it up. Any suggestions on how to make Time Warner take less of JonBon’s money?
-JB
Posted by fubar1383 